Topic 1:   Purpose and Contents
Topic 2:   Policy Statement
Topic 3:   Definitions
Topic 4:   Structure of Accountability
Topic 5:   Identity Theft Program Overview
Topic 6:   Risk Assessment Process
Topic 7:   Red Flag Categories and Detection
Topic 8:   Identity Theft Prevention and Mitigating Techniques
Topic 9:   Social Engineering and Other Identity Theft Methods
Topic 10:  Monitoring of Suspicious Activities
Topic 11:  Customer Fraud Hotline
Topic 12:  Customer Identity Verification Procedures
Topic 13:  Fraud Investigation Procedures
Topic 14:  Resolution Procedures
Topic 15:  Fraud and Active Duty Alert Procedures
Topic 16:  Audit Policy
Topic 17:  Staff Training
Topic 18:  Retention of Documentation 

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